Refund Policy

MadeByKuku

Refund Policy


To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. 

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

No refunds
 will be given for change of mind after product is shipped. 

NO refunds on lost or delayed mail!

You can always contact us at [email protected] to clarify any questions you might have.

Damages and Issues
Al>l items are handmade and inspected before dispatch however, In the event that your item arrives damaged or faulty please get touch immediately by sending a message [email protected] to discuss  an appropriate resolution. 

Refunds
You will be notified once your item has been received and inspected. You will be told if the refund was approved or not. If approved, you will be refunded on your original method of payment.